Terms and Conditions dax69 — Guidelines Platform Malaysia

These Terms and Conditions ("Terms") govern your use of the dax69 platform, including our official website at dax69.fun, the dax69 mobile app, and all related services. These Terms are written in English for the convenience of our Malaysian players.

By completing the registration process, signing any agreement electronically, or simply accessing or using the dax69 platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated as part of this agreement.

Dax69 reserves the right to update or amend these Terms at any time. Changes take effect immediately upon being published on the platform. It is your responsibility to review these Terms periodically to ensure you are aware of the latest applicable conditions.

To register and use the dax69 platform, you must meet the following eligibility requirements:

• Be at least 18 years old on the date of registration.
• Not subject to any legal prohibition that prevents you from using online gambling services.
• Registering under your own name — registration on behalf of another person is prohibited.
• Having full legal capacity to enter into a binding agreement.
• Never had an account on dax69 previously terminated due to fraud or a breach of terms.

Dax69 conducts a rigorous identity verification (KYC) process. You may be required to submit valid identification documents such as a MyKad, passport, or driving licence along with proof of current address. Failure to provide the required documents within the stipulated period may result in your account being temporarily suspended until verification is complete.

Dax69 reserves the right to reject any registration application without providing a reason, at the platform's absolute discretion.

Each player is only permitted to hold one active account at dax69. Holding multiple accounts using the same name, phone number, email address, IP address, device, or payment method is a serious violation of these Terms.

You are fully responsible for:

• Keeping your password and account login credentials confidential.
• Ensuring all information in your account profile is accurate, up to date, and truthful.
• All activity that occurs under your account, whether carried out by you or by another person.
• Notifying the dax69 support team immediately if you suspect your account has been accessed without authorisation.

Dax69 is not responsible for any losses resulting from your negligence in safeguarding your login credentials. Accounts inactive for more than 12 consecutive months may be subject to a monthly maintenance fee deducted from the account balance.

Dax69 accepts a variety of payment methods including FPX, Touch 'n Go eWallet, GrabPay, and local bank transfers. All transactions are conducted in Malaysian Ringgit (MYR) and processed through secure, trusted payment channels.

Deposit: Deposits are credited to your account instantly upon payment confirmation. Minimum and maximum deposit limits are determined by your chosen payment method and can be reviewed in the Deposit section of your account.

Withdrawal: Withdrawals are processed within 15 minutes for accounts that have completed KYC verification. Withdrawals can only be made to the same payment method used for the deposit, in compliance with anti-money laundering requirements. dax69 reserves the right to request additional supporting documents before processing withdrawals that exceed certain limits.

• Minimum withdrawal amount: RM 50 per transaction.
• The maximum daily withdrawal limit is subject to your account membership tier.
• Withdrawals will not be processed to third-party accounts — the bank account name must match the dax69 account name.
• Dax69 does not charge any fees for withdrawals; however, your financial institution may impose their own charges.

Any funds deposited into your dax69 account are for gaming purposes only. dax69 is not a financial institution and does not offer interest on account balances.

Dax69 offers a wide range of bonuses and promotions for new and existing players. Each bonus is subject to specific terms and conditions stated at the time the offer is presented. The general conditions applicable to all dax69 bonuses are as follows:

• Rollover Requirement: All bonuses must be rolled over at the multiplier stated in the bonus offer before a withdrawal is permitted.
• Validity Period: Bonuses have a set validity period. Any bonus not used within that period will expire automatically.
• One Active Bonus at a Time: Unless otherwise stated, only one promotional bonus may be active at a time.
• Abuse Prevention: Any attempt to abuse the bonus system, including opening multiple accounts to claim bonuses repeatedly, is strictly prohibited.
• Right of Recourse: dax69 reserves the right to withdraw or modify any bonus if there is evidence of misuse or fraud.

Dax69 reserves the right to modify, suspend, or terminate any bonus or promotional programme at any time without prior notice. dax69's decisions regarding bonus eligibility are final.

All games offered on the dax69 platform use a Random Number Generator (RNG) system independently verified by third-party audit bodies. This ensures every game outcome is entirely random and cannot be manipulated by any party.

Players are responsible for understanding the rules of each game before playing. dax69 provides guides and rule information for every game in the Game Lobby. Lack of familiarity with game rules cannot be used as grounds to claim a refund on settled bets.

• Game results confirmed by the system are final and cannot be reversed unless a proven technical fault occurred.
• In the event of a technical disruption during a game session, dax69 will take fair action based on the system records available.
• Bets placed during system outages or technical issues may be voided and the funds returned to the player's account.
• Dax69 reserves the right to void any game or bet suspected of involving fraud or manipulation.

Currency exchange rates and betting limits are subject to change at any time. Players are encouraged to check the latest information in their account before placing bets.

The following actions are strictly prohibited on the dax69 platform and may result in immediate account suspension or termination, forfeiture of balances, and legal action where necessary:

• Multiple account registrations or the use of false identities.
• Money laundering or any illegal financial activity conducted through the dax69 platform.
• Use of automated software, bots, or any unauthorised method to gain an unfair advantage.
• Hacking, system intrusion, or any attempt to manipulate game outcomes.
• Sharing or selling account access to another party.
• Collusion between players to manipulate games or defraud the platform.
• Abuse of the bonus or promotion system in any manner not intended by dax69.
• Any form of threats, harassment, or offensive behaviour towards dax69 staff or other players.

Dax69 employs advanced monitoring systems to detect suspicious activity. Any account suspected of involvement in the activities listed above will be reviewed and immediate action will be taken.

Voluntary Termination: You may close your dax69 account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been processed and no active bonuses are tied to your account. Any remaining account balance will be returned to you once the verification process is complete.

Termination by dax69: dax69 reserves the right to suspend or terminate your account without prior notice if:

• There has been a breach of any part of these Terms.
• Account suspected of involvement in fraudulent activity or money laundering.
• Information provided during registration was found to be false or fabricated.
• There is a directive from the relevant authorities to do so.

In the event of termination due to a terms violation, dax69 reserves the right to forfeit any remaining balance in the account, including real money and active bonuses. This decision is non-appealable unless there is strong evidence that it was made in error.

Dax69 is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, including but not limited to:

• Financial losses resulting from game outcomes.
• Service disruptions beyond dax69's control, such as internet failures or third-party issues.
• Any losses resulting from unauthorised access to your account due to your own negligence.
• Payment processing delays caused by third-party payment processors.

That said, dax69 is committed to resolving any technical or operational issues fairly and promptly. Players who experience technical problems affecting game outcomes may contact our support team for individual case review.

Dax69 takes the protection of our players' personal data seriously. Information you provide during registration and use of the platform is collected, processed, and stored in accordance with our Privacy Policy, which can be read in full at Privacy Policy page.

In summary, dax69 is committed to:

• Not selling or sharing your personal data with third parties without your consent, except where required by law.
• Protecting all data using 256-bit SSL encryption at every stage of transmission and storage.
• Retaining your data only for as long as necessary for operational and legal compliance purposes.
• Providing you access to your personal data and the right to request correction or deletion in accordance with applicable laws.

By using the dax69 platform, you agree to the data collection and processing practices described in our Privacy Policy.

Dax69 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Changes take effect immediately upon the latest version being published on this platform, with a clear update date shown at the top of this page.

For amendments deemed significant, dax69 will endeavour to notify players via an in-platform notice or email. However, it remains your responsibility to check this page periodically to ensure you are always aware of the latest version of the terms.

Continued use of the dax69 platform after any amendment takes effect constitutes your acceptance of the revised terms. If you do not agree with the changes made, please discontinue use of the platform and close your account through our support team.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of dax69's services, please contact our support team through the following channels:

• Live Chat: Available 24/7 directly through the dax69 platform — the fastest way to get an immediate response.
• Email: [email protected] — responses are typically provided within 24 business hours.
• FAQ Page: Visit our FAQ page for answers to the most frequently asked questions.

The dax69 support team operates 24 hours a day, 7 days a week, 365 days a year. We are committed to providing accurate, clear, and helpful responses to every enquiry received.